Voice AI can trip up with wrong answers, especially when it guesses instead of...

https://felixssuperperspective.brightsora.com/posts/do-voice-assistants-have-to-disclose-they-are-ai-in-the-eu

Voice AI can trip up with wrong answers, especially when it guesses instead of confirming. A practical way to catch errors early is using a “readback” for order IDs—having the system repeat the number back to the caller for confirmation