Voice AI can slip up with wrong answers when it mishears or guesses without...

https://oscar-wiki.win/index.php/How_Do_I_Verify_High_Risk_Claims_Without_Making_Calls_Painfully_Slow%3F

Voice AI can slip up with wrong answers when it mishears or guesses without checking data. One practical fix: have the system read back order IDs to confirm accuracy, or only confirm details after the API confirms success