A product catalog connects the item on a shelf to the record a cashier selects and the package reported to the state
A cannabis CRM should help a dispensary serve customers without collecting information it cannot justify or protect. Start with a data map, not a campaign
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Daily closeout should explain the shift, not just produce a total. For teams using IndicaOnline in Massachusetts, a repeatable routine connects receipts, payments, inventory changes, and unresolved exceptions
A dispensary does not need another major system merely because it is growing. It needs a clear answer to which work the existing tools cannot handle reliably
Purchase-limit testing should prove that a register handles the complete basket, not just one product category. Build a documented test plan for your Massachusetts cannabis POS whenever rules, product mappings, or software settings change
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