Dealing with a negative review feels personal, but for sustainable brands, it’s...

https://erickcmpc682.theglensecret.com/the-reputation-auditor-s-guide-how-to-document-a-review-dispute-for-later

Dealing with a negative review feels personal, but for sustainable brands, it’s a chance to build trust. Start by applying the fact vs. opinion test and documenting every detail—screenshots and timestamps are your best friends